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Managed Services

Managed Services

Raise quality of services!

To leverage the value of the existing applications and infrastructure OPITZ CONSULTING offers Managed Services to ensure an Application Lifecycle Management (OC|ALM®) as an Infrastructure Management (OC|MSI®). The model can be tailored to the specific needs of our clients from on-site support to a remote 24*7 maintenance of the systems including the cloud environment.

Over 100 customers worldwide with more than 1000 Oracle systems rely on the Managed services offerings from OPITZ CONSULTING. With our remote IT administration, application management and cloud service, we offer our clients customized remote maintenance services to ensure high system availability and necessary performance. Along with a highly qualified team of specialists committed to deliver benefits to you!

Managed Services Applications as an application assurance

OPITZ CONSULITNG provides Managed Services with dedicated team specialists to ensure high levels of availability with rapid response support throughout the complete Lifecycle of our applications. This dedicated team provides 24/7 level of service to keep your platform up and running. The Application Assurance by OC|MSA ® is a monthly subscription that starts with a full Audit and a service transition phase to prove the competence of the team. Our Monitoring and Alerting platforms and wide range of optimization tools ensure a constant transparency of our systems and enable pro-active services by OPITZ CONSULTING to ensure system stability as to hinder a system failure. The services are available for Java middleware, BI-Systems, BPM solutions and SOA/integrations infrastructures based on Oracle products.

Managed Services Infrastructure and Cloud services as a platform assurance

OPITZ CONSULITNG provides Managed Services with dedicated team specialists to ensure high levels of availability with rapid response support. This dedicated team provides 24/7 level of service to keep your platform up and running. The Platform Assurance OC|MSI ® (Managed Services for Infrastructure) is a monthly subscription that starts with a full audit and a service transition phase to prove the competence of the services. Our monitoring and alerting platforms and wide range of optimization tools ensure a constant transparency of our systems and enable pro-active services by OPITZ CONSULTING to ensure system stability as to hinder a system failure. The services are available for Java middleware, databases, BI-Systems and BPM/SOA infrastructures based on Oracle. We offer additional services to increase the flexibility: Outsource your IT administration completely or fall back on our service on-site during staff shortages due to illness or holidays.

Advantages of Managed Services

  • Reduction of operating costs up to 70%
  • 24/7 monitoring and troubleshooting
  • Guarantee the SLAs for business continuity
  • Additional services to give you flexibility
  • Proven backup and disaster recovery solutions

To help you plan enhancements to your existing IT infrastructure and application landscape we offer accompanying services and workshops. We perform compliance checks, health checks or an actual state analysis of your existing landscape, to detect areas for improvement. Take advantage of our excellent class customer satisfaction rating and proven experience based on numerous successful projects for different companies.

About us

OPITZ CONSULTING is a leading German specialist for custom-build applications and the digital transformation.

Digitalization & IoT

The digitalization of new business are key drivers for new IT systems and the transformation of existing business models. OPITZ CONSULITNG delivers a wide range services with a strong focus on the Internet of Things.

Whitepaper

Managing IT Transformation with Enterprise Architecture

Governing a transformation of infrastructure, maybe to a hybrid infrastructure, harmonizing business processes for an efficient operating model or consolidating the existing application landscape are typical objectives, where EA helps to reach the goals and support the business transformation for digitalization.

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Cooperation of Oracle experts

We are part of the Red Experts Alliance

The Red Experts Alliance is an open and collaborative cooperation among expert teams to help our customers gain the maximum return on their investment in Oracle Technology. Along with other well-known experts we actively work together, share experience, generate knowledge. 

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